“I feel like a changed woman and I’m now ready to take on new challenges”.
I cannot thank Agile Nation enough for all of the support I received; I feel like a changed woman and I’m now ready to take on new challenges.
My increased confidence has made it easier to deal with work challenges, notably time management and effective prioritising but it has also helped me with my activities out of work, including my role with Girl Guiding and being a Church Warden.
I still have a few more years before I think about retiring and because time is flying by I am looking at doing different things and won’t be afraid to ask questions.
Before taking part in the programme I imagine that I would have just retired and not really thought about my personal development at all, so it’s really opened new horizons for me.
Dorcas is a legal secretary and has been employed by The Gwyn George Partnership for 13 years.
Despite being happy in her job, Dorcas regularly felt overwhelmed by the conflicting demands on her time as the firm grew. She struggled with prioritising her workload, which, in turn, hampered her confidence.
Her biggest challenge was managing time given that her range of responsibilities included supporting ten lawyers, fielding calls and managing the day-to-day running of the office.
Initially apprehensive about joining the Ascent programme, feeling she was “too old” to do it, after some friendly encouragement and advice she made the decision to join in.
Following the programme Dorcas was nominated and subsequently awarded Learner of the Year in Merthyr Tydfil, an achievement she would never have thought possible before being challenged.
Dorcas found the programme extremely beneficial, particularly meeting other people at the workshops who were experiencing similar situations as her. By embracing the programme, she has been rewarded with increased confidence and assertiveness; attributes she now uses in her everyday life.
The programme enhanced her communication and leadership skills, enabling her to make more positive contributions in meetings and realise that she can add value to the way the business operates.
She hopes this change in her will have an inspirational and lasting impact on her colleagues when the time to retire arrives.